Product Description

Bookly Customer Groups is a vital Add-on designed to extend the functionality of Bookly Pro, allowing you to segment your client base into distinct tiers. This tool is perfect for service-based businesses that want to offer personalized pricing, exclusive services, or loyalty discounts. Whether you run a fitness studio with membership levels, a salon with a VIP program, or a consultancy with retainer clients, this extension provides the structure needed to manage a diverse clientele with ease and precision.

By integrating seamlessly with your existing Bookly setup, the extension lets you create an unlimited number of groups and assign customers to them either manually or automatically. The real power comes from setting unique rules for each group, such as specific service prices or percentage-based discounts that apply at checkout. The Bookly Customer Groups (Add-on) simplifies managing complex pricing structures, removing the need for manual adjustments and ensuring a consistent, professional experience for every customer.

Key Features

This extension equips your Bookly Pro system with a robust set of tools for advanced customer management. It focuses on delivering flexibility and control over how you price and present your services to different client segments.

• Create and manage an unlimited number of customer groups.
• Assign unique fixed or percentage-based discounts to each group.
• Set completely different prices for services depending on the customer’s group.
• Control service visibility, hiding specific offerings from certain groups.
• Automatically assign all new customers to a pre-selected default group.
• Easily change a customer’s group assignment from their profile page.
• Display group-specific pricing directly on the front-end booking form.

Use Cases

This flexible Add-on opens up numerous strategic possibilities for service-based businesses looking to enhance their customer relationships and revenue streams. Its ability to create tiered access and pricing makes it invaluable for implementing sophisticated business models directly within your booking system. You can move beyond a one-size-fits-all approach and cater specifically to the needs and value of different customer segments.

Consider a yoga studio that wants to reward its dedicated members. It can create a “Studio Members” group that receives a 20% discount on all workshops and an “Online Subscribers” group with access to virtual-only classes. Similarly, a business consultant could establish a “Retainer Clients” group to give them access to exclusive strategy sessions not visible to the general public. For a beauty salon, a “VIP” group could be created for top-spending clients, granting them a permanent 10% discount on all treatments to foster loyalty and encourage repeat business.

Benefits

Bookly Customer Groups provides more than just discounts; it transforms your booking platform into a strategic tool for customer retention and targeted marketing. By rewarding loyalty and personalizing the booking experience, you build stronger relationships that translate into a more stable, predictable revenue stream. It allows you to create a sense of exclusivity and value, encouraging customers to engage more deeply with your brand and services.

The primary benefit is the automation of tiered pricing, which saves significant administrative time and eliminates human error. You can effortlessly increase customer lifetime value by incentivizing them to join premium groups for better rates or exclusive access. This not only boosts immediate revenue but also fosters a loyal community around your business. Ultimately, implementing the Bookly Customer Groups (Add-on) transforms your booking system into a powerful client relationship tool that drives growth and simplifies operations.