.gplpal-support-hero{position:relative;background-color:var(--gplpal-bg-surface);background:radial-gradient(circle at 50% 0%,#111c38 0%,var(--gplpal-bg-surface) 75%);padding:60px 20px 70px 20px;text-align:center;box-sizing:border-box;overflow:hidden;font-family:var(--gplpal-font);border-bottom:1px solid var(--gplpal-border-subtle)}.gplpal-support-hero-container{max-width:900px;margin:0 auto;position:relative;z-index:2}.gplpal-support-breadcrumbs{display:inline-flex;align-items:center;gap:8px;font-size:12.5px;color:var(--gplpal-text-muted);margin-bottom:16px}.gplpal-support-breadcrumbs a{color:#cbd5e1;text-decoration:none;transition:color 0.2s}.gplpal-support-breadcrumbs a:hover{color:var(--gplpal-gold)}.gplpal-support-title{font-size:38px!important;font-weight:900!important;color:#ffffff!important;line-height:1.22!important;letter-spacing:-0.8px!important;margin:0 0 14px 0!important}.gplpal-support-subtitle{font-size:15px!important;color:var(--gplpal-text-muted)!important;line-height:1.6!important;margin:0!important}.gplpal-support-main-section{width:100%;padding:65px 20px 85px 20px;background-color:#f8fafc;background:linear-gradient(180deg,#f1f5f9 0%,#f8fafc 100%);box-sizing:border-box;font-family:var(--gplpal-font)}.gplpal-support-container{max-width:1240px;margin:0 auto}.gplpal-support-split-grid{display:grid;grid-template-columns:0.9fr 1.1fr;gap:40px;align-items:flex-start}.gplpal-support-left-aside{text-align:left}.gplpal-aside-header{margin-bottom:24px}.gplpal-aside-badge{display:inline-flex;align-items:center;gap:6px;padding:4px 12px;background:#fff;border:1px solid #cbd5e1;border-radius:999px;color:#0f172a;font-size:11.5px;font-weight:800;margin-bottom:12px}.gplpal-aside-title{font-size:24px!important;font-weight:900!important;color:#0f172a!important;margin:0 0 8px 0!important}.gplpal-aside-desc{font-size:13.5px!important;color:#64748b!important;line-height:1.55!important;margin:0!important}.gplpal-troubleshoot-accordion{display:flex;flex-direction:column;gap:10px;margin-bottom:25px}.gplpal-trouble-item{background:#fff;border:1px solid #e2e8f0;border-radius:12px;overflow:hidden;box-shadow:0 2px 8px rgb(15 23 42 / .03);transition:border-color 0.2s ease,box-shadow 0.2s ease}.gplpal-trouble-item[open]{border-color:#cbd5e1;box-shadow:0 4px 15px rgb(15 23 42 / .06)}.gplpal-trouble-q{padding:14px 18px;font-size:13.5px;font-weight:700;color:#1e293b}.gplpal-trouble-q:hover{color:#ea580c}.gplpal-trouble-a{padding:0 18px 14px 18px;border-top:1px solid #f8fafc}.gplpal-trouble-a p{margin:10px 0 0 0!important;font-size:13px!important;color:#475569!important;line-height:1.6!important}.gplpal-trouble-a code{background:#f1f5f9;color:#ea580c;padding:2px 6px;border-radius:4px;font-size:12px;font-family:monospace}.gplpal-direct-contact-card{background:#fff;border:1px solid #cbd5e1;border-radius:14px;padding:16px 20px;display:flex;align-items:center;gap:14px;box-shadow:0 4px 12px rgb(15 23 42 / .04)}.direct-contact-icon{font-size:24px;flex-shrink:0}.direct-contact-title{font-size:14px;font-weight:800;color:#0f172a;margin-bottom:2px}.direct-contact-text p{font-size:12.5px!important;color:#64748b!important;margin:0!important}.direct-contact-text a{color:#ea580c;font-weight:700;text-decoration:none}.gplpal-ticket-card{background:#fff;border:1px solid #cbd5e1;border-radius:20px;padding:35px 32px;box-sizing:border-box;box-shadow:0 15px 40px rgb(15 23 42 / .06);text-align:left}.gplpal-ticket-card-header{display:flex;justify-content:space-between;align-items:flex-start;margin-bottom:28px;flex-wrap:wrap;gap:12px;border-bottom:1px solid #f1f5f9;padding-bottom:18px}.gplpal-ticket-title{font-size:22px!important;font-weight:900!important;color:#0f172a!important;margin:0 0 6px 0!important}.gplpal-ticket-desc{font-size:13.5px!important;color:#64748b!important;margin:0!important}.gplpal-ticket-desc strong{color:#059669}.gplpal-ticket-badge{font-size:11px;font-weight:700;color:#0284c7;background:#f0f9ff;border:1px solid #bae6fd;padding:3px 10px;border-radius:6px}.gplpal-ticket-alert{border-radius:12px;padding:16px 20px;margin-bottom:24px;display:flex;align-items:flex-start;gap:14px}.gplpal-ticket-alert.success{background:#ecfdf5;border:1px solid #a7f3d0;color:#065f46}.gplpal-ticket-alert.success h4{margin:0 0 4px 0!important;font-size:16px!important;color:#065f46!important}.gplpal-ticket-alert.success p{margin:0!important;font-size:13.5px!important;line-height:1.5!important}.gplpal-ticket-alert.error{background:#fef2f2;border:1px solid #fecaca;color:#991b1b}.gplpal-topic-selector{display:grid;grid-template-columns:repeat(3,1fr);gap:10px}.topic-chip{cursor:pointer}.topic-chip input{display:none}.topic-chip span{display:flex;align-items:center;justify-content:center;padding:10px 8px;background:#f8fafc;border:1px solid #e2e8f0;border-radius:10px;font-size:12px;font-weight:700;color:#475569;text-align:center;transition:all 0.2s ease}.topic-chip input:checked+span{background:#0f172a;color:#fff;border-color:#0f172a;box-shadow:0 3px 10px rgb(15 23 42 / .15)}.gplpal-form-row{display:grid;grid-template-columns:1fr 1fr;gap:16px}.gplpal-form-group{margin-bottom:20px}.gplpal-label{display:block;font-size:13px;font-weight:700;color:#1e293b;margin-bottom:8px}.gplpal-label .req{color:#dc2626}.gplpal-label .opt{font-size:11.5px;font-weight:500;color:var(--gplpal-text-muted)}.gplpal-input,.gplpal-textarea{width:100%;border:1px solid #cbd5e1!important;border-radius:10px!important;padding:11px 14px!important;font-size:14px!important;color:#0f172a!important;background:#ffffff!important;box-sizing:border-box!important;font-family:inherit!important;transition:all 0.2s ease}.gplpal-input:focus,.gplpal-textarea:focus{border-color:#ea580c!important;outline:none!important;box-shadow:0 0 0 3px rgb(234 88 12 / .15)!important}.gplpal-file-dropzone{border:2px dashed #cbd5e1;border-radius:12px;padding:22px 15px;text-align:center;cursor:pointer;background:#f8fafc;transition:all 0.2s ease;display:flex;flex-direction:column;align-items:center;gap:8px}.gplpal-file-dropzone:hover,.gplpal-file-dropzone.dragover{border-color:#ea580c;background:#fffaf5}.gplpal-file-dropzone svg{width:24px;height:24px;color:var(--gplpal-text-muted)}.dropzone-text{font-size:13px;color:#475569}.dropzone-sub{font-size:11px;color:var(--gplpal-text-muted);display:block}.gplpal-submit-ticket-btn svg{width:16px;height:16px}@media (max-width:1024px){.gplpal-support-split-grid{grid-template-columns:1fr;gap:40px}.gplpal-topic-selector{grid-template-columns:1fr}.gplpal-form-row{grid-template-columns:1fr}.gplpal-support-title{font-size:28px!important}}